Post Installation Service and Support
After system installation, regular maintenance and service should be performed by highly trained technicians.
Scheduled maintenance is recommended for optimal performance. Environmental wear and tear, along with the demands of daily operations must be monitored. The software and firmware that runs the security devices must be kept up-to-date to ensure that cyber vulnerabilities are addressed. When components reach the end of their functional life, replacement components, such as IP cameras and credential readers, must be replaced.
Remember, access control systems are also used by human resources to enroll new employees and modify access parameters. This type of user support is a primary responsibility of the security vendor.
A maintenance and service agreement, that can ultimately extend the life of your system and limit downtime, is highly recommended. Our team is ready to provide world-class service and support to large companies and small firms, from Fortune 500 giants to local retail operations.